Arius Technologies Privacy Policy

Effective Date: January 15, 2007
Last Updated: February 11, 2024

At Arius Technologies, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. We adhere to federal and state laws, including the Maryland Personal Information Protection Act (MPIPA) and the Gramm-Leach-Bliley Act (GLBA), ensuring your data is managed safely and transparently.

1. Information We Collect

We collect and process your personal data to deliver and enhance our services. The data we collect includes:

  • Personal Information: This includes your name, email address, phone number, and billing information.
  • Technical Data: Information like your IP address, browser type, device details, and usage patterns.
  • Social Media Information: If you connect with us through platforms like Google, Facebook, or LinkedIn, we may collect relevant data like your profile information and activities.
  • Usage Data: Details about your interactions with our website, such as pages visited and time spent.

2. How We Use Your Information

We use the personal data we collect to:

  • Deliver Services: We process your data to provide and improve our IT support and other services.
  • Enhance User Experience: Analyze website traffic and user behavior to optimize the services we offer.
  • Communicate with You: Provide important updates, service announcements, and marketing materials (with your consent).
  • Maintain Security: Protect your data and ensure the security of our systems.

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To provide the services you request from us.
  • Legitimate Interests: To improve service functionality and secure our operations.
  • Consent: When you provide explicit consent for marketing communications.
  • Compliance: To meet our legal obligations under federal and state laws.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you use our services. The types of cookies we use include:

  • Essential Cookies: These are necessary for our website to function.
  • Performance Cookies: We use these to measure website performance and improve your experience.
  • Advertising Cookies: These are used to show relevant ads based on your interests.

You can manage your cookie preferences through your browser settings or via our website’s cookie management tool.

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal information when it is no longer necessary.
  • Restriction: You can request that we limit the processing of your data.
  • Portability: You can request that your data be provided in a machine-readable format to transfer to another service.
  • Objection: You can object to data processing for marketing purposes.
  • Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at privacy@ariustechnologies.org. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Service Delivery: For the duration of your service with us.
  • Legal Compliance: To meet regulatory and tax obligations.

Once the data is no longer needed, we will securely delete or anonymize it.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party companies that help us deliver services (e.g., payment processors, cloud storage providers). These providers are bound by confidentiality agreements and can only use your data as instructed by us.
  • Legal Authorities: When required by law, such as to comply with legal obligations or in response to legal requests.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including countries where data protection laws differ from those in your home country. We use Standard Contractual Clauses (SCCs) and other legal safeguards to ensure your data is protected during such transfers.

9. Data Security

We implement strong security measures to protect your personal data, including:

  • Encryption: We encrypt data in transit and at rest.
  • Access Control: Only authorized personnel have access to your data.
  • Regular Audits: We conduct regular security audits to identify vulnerabilities and ensure data integrity.

In the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by law.

10. Data Breach Notification

If a breach occurs that compromises your personal information, we will:

  • Notify you as soon as possible, outlining the nature of the breach and steps being taken to address it.
  • Provide you with advice on how to protect yourself and any actions you can take.

We will comply with all legal obligations under the Maryland Personal Information Protection Act (MPIPA) and other relevant laws.

11. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from them. If we learn that we have collected personal data from a child under 13, we will promptly delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will update the “Last Updated” date at the top. We encourage you to review this Privacy Policy regularly to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:

Arius Technologies
Email: privacy@ariustechnologies.org
Phone: (123) 456-7890
Address: 110 Royal Oak Dr, Belair, MD 21015

Conclusion

This Privacy Policy explains how we collect, use, and protect your personal data. It also outlines your rights and how you can control your data. At Arius Technologies, we are committed to maintaining the highest standards of data privacy and security.